(214) 750-7300

Support

How To Sell
Terms & Conditions when Placing Orders to Sell to KDPM:

Accounts
Before your first transaction with KDPM we will need a completed New Account Form from you. To request a form please call us at   (214) 750-7300 or toll free at (877) 718-8777. 
​
There is no minimum Sell Order to KDPM. However, KDPM reserves the right to refuse any order for any reason. 

Pricing
Call us to get an indication of what coins/bars we are buying back and our current premium/discount from the appropriate spot price.  If we can accommodate you we will give you a Sell Order number and send you a Packing Slip for you to fill out and send with your coins/bars. It will include the address you need to ship your items to which is different from the address on our website. Do not send packages until you talk with us, receive a Sell Order number and the appropriate ship to address.  

We will not lock in your price(s) or make payment to you until we receive your items and they have been checked-in in the condition and number described by you when a quote was given.  All items must be sent to us including your Packing Slip. The carrier you use to send packages to us is your choice. We strongly recommend you get transportation insurance and send your package(s) next day or two day. We require tracking number(s) for all packages being sent to us. Email the carrier you have chosen and the tracking number to us so we can help you track your package. KDPM does not insure incoming packages and we not responsible for packages while they are in transit to us.

We will call you after we receive your package and the number and condition of each item has been verified. A quote for your items (the current spot price and premium/discount) will be given to you. With your verbal agreement we will lock in your price(s) that we will buy your items for and give you a confirmation number or return your items to you. Upon your verbal agreement to sell to KDPM at the stated price(s), the terms and conditions of the transaction are fixed, all price(s) are locked-in and there is a binding contract between us for your transaction. Your locked in price will not change under any circumstance. CONFIRMED ORDERS CANNOT BE CANCELLED AND ARE NOT NEGOTIABLE UNDER ANY CIRCUMSTANCE. All Sell Orders are subject to our Market Loss Policy. If you choose to have your items returned to you, you will be responsible for a return shipping charge of $50 per package that must be paid to KDPM before we will ship your items back to you.

Under certain market or other conditions, you understand and acknowledge that you may not be able to liquidate any purchased products or liquidate the purchased products at prices acceptable to you.   

Payment  
KDPM will send a bank wire to you for payment of the full amount of your sale to us after your order is confirmed, locked-in and we receive your authorized wire instructions. We will let you know when you can expect to receive it, and, we will notify you once the wire is sent so you can verity receipt on your end. You are fully responsible for your complete and accurate wire instructions you give us. KDPM will not be responsible in any way for errors in the wire instructions you send to us.  

Market Loss Policy
When you buy from KDPM or sell to KDPM and a confirmation number has been issued, you have a binding contract, the transaction price is locked-in and any corresponding market risk is transferred to you. If you default in your performance of payment, shipment (including quantity or quality of items) or any other act required by you, we may cancel your Buy Order(s)/Sell Order(s). If your Buy Order(s)/Sell Order(s) is cancelled, you agree you have full responsibility and liability to KDPM for any Market Loss and must pay for all fees and costs associated with KDPM's efforts in collecting from you. Any Market Gain on Buy Order/Sell Order cancellations shall remain the property of KDPM, and KDPM shall have no responsibility to you for a Market Gain. We reserve the right to cancel any Buy Order/Sell Order at any time and for any reason.

Risks / Investment Advice 
​
The Precious Metals market is speculative and it is unregulated. Precious metal coins and bars involve risks. The value of a precious metal coin or bar is affected by many factors including the current market price of metal, the perceived scarcity of the coin or bar, the quality, current supply and demand, general market sentiment and other factors. 

The value of any precious metal coin or bar is generally determined by the current spot price of the underlying precious metal, the premium over spot and by the supply and demand for these particular items. Because the precious metals markets are volatile their prices will fluctuate while the precious metals market is open. Consequently, you can lose or gain on your principal and the resale value of your coin(s) or bar(s) may or may not be equal to the original purchase price. 

Because precious metal coins and bars can go down in price as well as up, investing in them may not be suitable for everyone. Precious metal coins and bars can decline in value, therefore, you should understand them well and have adequate cash reserves and disposable income before considering a precious metal coin or bar investment.    

You expressly acknowledge that KDPM does not give any investment advice, tax advice, recommendations and/or guarantee profits and you shall be solely responsible for making any decision to purchase from KDPM and/or sell to KDPM. In addition, you represent and warrant to KDPM that you have sufficient knowledge and experience to make informed decisions to purchase from and/or sell to KDPM. You also expressly acknowledge that you are subject to a variety of risks, which risks are beyond the control of KDPM, and you expressly acknowledge that KDPM is not liable or responsible for those risks, for which you have sole responsibility.  

Those risks include, without limitation, risks associated with the price volatility of precious metal coins and bars. Under certain market or other conditions, you understand and acknowledge that you may not be able to liquidate any purchased products or liquidate the purchased products at prices acceptable to you.

​We advise you that prior performance cannot be used to predict future value of coins. In making any decision to buy coins or sell coins you should assess the stability of the current market, view any decision strictly in context of purchasing such coins for the long-term, and obtain any investment advice from your own financial expert.